Terms, conditions, policy and procedures
General terms and conditions
1. Prices and Payment
All prices listed on our website are in the US dollar currency and are inclusive of applicable taxes, unless otherwise stated. Payment for your order can be made using the payment methods listed on our website at the time of purchase. We reserve the right to amend our prices and payment methods at any time without prior notice.
Due to your registered country and based currency of your card, your bank might charge you in your local currency at an exchange rate stipulated by them at the time of purchase.
2. Orders and Delivery
3. Once you have placed your order, we will send you an email acknowledging the details of your purchase. This email is not an acceptance of your order, but rather a confirmation that we have received it. We reserve the right to refuse or cancel any order for any reason at any time. If we do cancel your order, we will notify you by email and refund your payment in full. We will make every effort to ship your order within 3 working days, however, we cannot guarantee delivery as transit time and custom clearance is beyond our control.
4. We take great care in ensuring that our products are delivered to you in good condition and as per your order. However, in the unlikely event that there is any damage, shortage, or wrong product delivered, we have the following terms and conditions in place to protect your rights as a customer:
- 1. Notification of Damage, Shortage or Wrong Product Delivery
In the event that you receive a damaged, incomplete, or wrong product, you must notify us within 48 hours of receiving the product by contacting our customer service department. Please provide your order number, a description of the damage, shortage, or wrong product, and any supporting evidence such as photos.
- 2. Return of Product
Once we have been notified of the damage, shortage, or wrong product delivery, we will arrange for the product to be returned to us. The product must be returned to us within 7 days of our agreement to the return. The product must be returned in its original packaging and condition, with all accessories and documentation included.
- 3. Replacement or Refund
Upon receipt and inspection of the returned product, we will arrange for a replacement product to be delivered to you at no additional cost or issue a refund. The replacement product or refund will be issued within 7 days of our receipt of the returned product.
- 4. Limitation of Liability
We are not liable for any damages or losses that occur as a result of the damage, shortage, or wrong product delivery, including but not limited to any indirect or consequential losses. Our liability is limited to the cost of the product purchased.
- 5. We will not be liable to refund or return where products are held by customs or local import tax and duties are not paid and or abandon by the purchaser.
5. Returns and Refunds
If you are not completely satisfied with your purchase, you may return it to us for a refund or exchange within 30 days of purchase as stated on our website. All returned items must be in their original condition and packaging. We reserve the right to refuse any returns that do not meet these requirements. Refund will be processed within 7 days after assessment of the returned product, using the original payment method, however, we cannot guarantee when the funds would be credited into your account. Please refer to our refund and return policy for more details,Click here>>>
6.Product Descriptions and Availability
We make every effort to ensure that the product descriptions and images on our website are accurate and up-to-date. However, we cannot guarantee that the information provided is errorfree or complete. We reserve the right to make changes to product descriptions, images, and availability at any time without prior notice.
7.Product Use and Limitations
Our product is intended for the purpose stated on the packaging or in the product description on our website. We do not guarantee that our product will meet any other specific needs or requirements that are not stated. We cannot be held responsible for any damage or harm that occurs as a result of using our product for a purpose other than that which it is intended.
8. Safety Precautions
It is important that our product is used with care and in accordance with any safety precautions stated on the packaging or in the product description on our website. We cannot be held responsible for any injury or damage that occurs as a result of not following these safety precautions.
9.Product Information and Warranties
While we make every effort to ensure that the product information and descriptions on our website are accurate and up-to-date, we cannot guarantee that they are error-free or complete. We do not make any warranties or representations, whether express or implied, about the suitability or fitness of our product for any particular purpose, and we cannot be held responsible for any loss or damage that occurs as a result of relying on such information.
10. Limitation of Liability
We will not be liable for any damages of any kind arising from the use of our product, including but not limited to direct, indirect, incidental, punitive, and consequential damages. We are not liable for any damages resulting from any breach of warranty, express or implied, or any other legal theory, including but not limited to negligence or strict liability.
You agree to indemnify, defend, and hold us harmless from and against any and all claims, damages, liabilities, costs, and expenses, including reasonable attorneys' fees and court costs, arising from or related to your use of our product, any breach of these terms and conditions, or any violation of any applicable laws or regulations
12. Intellectual Property
All content on our website, including but not limited to text, images, and logos, is the property of our company and is protected by intellectual property laws. You may not reproduce, modify, distribute, or display any content from our website without our prior written consent.
13. Limitation of Liability
Our liability for any loss or damage arising from your use of our website or your purchase of products from us is limited to the purchase price of the products in question. We are not liable for any indirect or consequential loss or damage, including but not limited to loss of profits, data, or goodwill.
14. Governing Law and Jurisdiction
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction where our company is registered. Any dispute arising from your use of our website or your purchase of products from us will be subject to the exclusive jurisdiction of the courts in that jurisdiction.Governing Law and Jurisdiction.
These terms and conditions are governed by and construed in accordance with the laws of the jurisdiction where our company is registered. Any dispute arising from your use of our product will be subject to the exclusive jurisdiction of the courts in that jurisdiction. By purchasing our product, you acknowledge that you have read and understood this product disclaimer, and agree to be bound by its terms and conditions. If you do not agree with any of these terms and conditions, please do not use our product.
Amwell Technologies Group
Phone: +1949 3330646 - International
Thank you for choosing to do business with us.